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CHPA East Regional Recap

Posted by: Christine Saricos on Thursday, April 16, 2015 at 12:30:00 pm

The CHPA 2015 East Regional Conference in Washington, D.C. this week was a success!  Over 70 CHPA members gathered for volunteering, education and networking.  The event kicked off the afternoon prior with members volunteering with Move For Hunger at the Capital Area Food Bank.  After volunteering, it was time to relax and network at the Welcome Reception at Lauriol Hall, sponsored by CORT Furniture Rental.  Everyone was able to spend some time catching up while making new contacts. 

The day of conference was filled with great programming and networking.  The first session featured Gwen Turner of The Capacity Center to speak on social media.  Gwen shared tips and tools to enable you to get the most out of using social media for your business.  Next, we heard from Andy Miller of Big Swift Kick.  Andy spoke on GRIT – how to find out if you have what it takes to get the job done.

After a networking lunch, everyone gathered for Express Learning Labs facilitated by volunteer members.  Each facilitator spent time at different tables discussing hot topics in the industry:

  • Client Trends – What’s New and the Changing Landscape for Customers, Brit Bemis; Churchill Living
  • Successful Partnerships with RMCs – Sharing Ideas, Bryan Innes, CCHP; SIRVA Relocation,
  • Using Online Marketing Sites for your Company, Kenneth Flornes, CCHP; Nectar Furnished Apartments
  • Outside Sales Techniques - New Prospecting Ideas, Elaine Quiroz, CCHP, CRP; Corporate Housing Strategies

The afternoon was spent getting the latest information on the local market and government travel.  The first panel, Getting the Pulse on East Coast Markets, discussed current trends happening in the large, East Coast markets of Boston, New York, Philadelphia and DC.

  • Julio Morales; Churchill Living (Boston)
  • Henry Friedman; Renaissance Properties LLC  (Philadelphia) 
  • Frank Laufer; Alternative Business Accommodations  (New York)
  • Tim Touchette; Attache Corporate Housing  (DC)

The day ended with the Government Relocation & Travel Insights panel.  Brit Bemis, Churchill Living, served as the moderator to panelists Queen E. Cox, Queene Travel Consultants and Bill Mulholland, CRP, GMS, American Relocation Connections.  They shared their inside information on what is happening in the government relocation sector.

This event would not have been possible without CHPA’s generous sponsors and exhibitors!


Gold                                    SuiteAmerica

Welcome Reception           CORT Furniture Rental

Onsite Program                  ABODA Corporate Housing

Silver                                  AFR Furniture Rental, Brook Furniture Rental, Weichert Corporate Housing

Bronze                               AvenueWest, Gables Corporate Accommodations, Post Corporate Apartments, Preferred Corporate Housing                         

Supporting                       Corporate Apartment Specialists, Inc.


AFR Furniture Rental

Brook Furniture Rental

Bruce White Galleries

CORT Furniture Rental

Interior Furniture Resources

Move For Hunger

TruPlace, Inc.

 We hope to see you at the next Regional Conference!

*Midwest – Chicago – June 9 & 10*

*West – San Jose – October 21 & 22*

Network Connections: A CHPA Member Favorite

Posted by: Jennifer Miller on Friday, April 10, 2015 at 12:00:00 pm

Network Connections are facilitated by CHPA Members and they are planned by CHPA Members. Network Connections offer you the chance to learn and discuss market trends and issues that are important to YOU, as well as the opportunity to connect with other corporate housing professionals in YOUR specific area. Thanks to the generosity of our sponsors, these events are generally FREE for CHPA members.

Do you think you may be interested in hosting an event of your own? Network Connections are constantly being planned all over the country and in Canada! Contact Jennifer Miller,, a member of the CHPA staff, for more information. These events are truly an invaluable opportunity to nurture and strengthen relationships that you already have, while giving you a great opportunity to build new business relationships!

Don't believe us? Take a look at some member feedback below!

  • “A benefit of attending Network Connections is the ability to connect and network with professionals without an overwhelming crowd like you might experience at the much larger annual conference. Network Connections provides the attendees with access to an excellent group of industry professionals in your area.”

  • “Network Connections are a great opportunity for my local staff who do not get to attend the annual conference because of budget."

  • “I really enjoyed my time at the Network Connection. I met a lot of people who I don't normally get to network with and was able to foster new business relationships. Well done to all involved in the planning."

  • “A great opportunity to mingle with competitors and vendors. I would hope that we can begin to have more events in the area in the future.”

  • “I think there were over 40 people at the Atlanta Network Connection and it was a GREAT event because it was primarily networking. Having the opportunity to see the people you do business with and talk face to face instead of just communicating via email is invaluable."

10 Must Ask Questions before choosing a Temporary Housing Provider

Posted by: Elle Crane, CCHP on Tuesday, April 7, 2015 at 12:00:00 am

When booking a hotel, making the selection is relatively easy. You pick your location, check their “Star Rating” and typically select a brand or chain you're familiar with, right?

For stays of 30 nights or more, you may be looking for a more spacious and cost effective temporary housing solution. Selecting the right temporary housing company can be a daunting task. There is no “Star Rating” and most likely you won’t recognize any familiar brands.

If you want to make the right choice, here are the 10 Questions to ask any provider you are considering:

1) What does this rate include? Get in writing a complete list of services that the quote includes to avoid any surprises on your bill. Read the contract carefully. If the contract is 10 pages deep and you need a magnifying glass to read it, walk away!

2) Are you a member of the Corporate Housing Providers Association (CHPA)? All CHPA members abide by a professional Code of Ethics. You can visit their website for a complete list of all members in your desired area.

3) Do any of your staff have their CCHP designation? This is the industry’s symbol of expertise and excellence. Having this designation demonstrates a commitment to their industry and the clients they serve.

4) What other Associations are you a member of? Another good indication of their level of professionalism and commitment to their clients is the company’s involvement in the Industries that use their services (Insurance, Relocation, Corporate Travel etc.).

5) How long have you been in business? Longevity in the Industry is a good sign that you are dealing with a company you can trust. Ask for and check references before committing to contracts.

6) How can I reach you outside of regular office hours? Trust me! You definitely want to ensure the company is easily accessible. If you found them online and have only been communicating by email, try calling them as well - and try calling after hours to see how responsive they are.

7) Do you have Liability Insurance? This may seem like a silly question but you would be surprised to know that many providers do not. It’s a cost savings to the provider but a huge liability and risk for the client. If the contract doesn’t have a clause that mentions insurance coverage that is a good indication they don’t have any.

8) Are your Housekeeping and Maintenance Staff Bonded and Insured? These are the people who will have access to your home and your personal belongings. Being bonded and insured provides a company full financial coverage from damage, theft or any other issues.

9) What is your business model? There are three business models for corporate apartments: direct, third-party, and blended. “Direct” is when the suite you are offered is managed directly by the company you are booking with. “Third-party” is when the suite is essentially sub-leased from another temporary housing company. A “Blended” business model is a combination of both renting directly and 3rd Party.

10) What if I am not 100% Satisfied? If the provider does not have a Satisfaction Guarantee, chances are, there'is a reason! They must be willing to offer an alternate suite/location or refund your stay.

Does Your Insurance Policy Have Your ALE Covered?

Posted by: Elle Crane, CCHP on Tuesday, March 31, 2015 at 12:00:00 am

Take a close look at your Home-owner's Insurance Policy, specifically Coverage D (additional living expenses). ALE covers the expenses you may incur if you are not able to live in your home for a period of time due to fire or flood damages, or in the case of an evacuation order.

How long you can claim this benefit and how much you receive is based on the amount your home is insured for. So, if you have a home insured for $500,000 your monthly allowance would be approximately $3,500-$4,500. However, if your home is only insured for $150,000, your allowance would only be about $1,500-$2,000/month.

Also, the policy does cover expenses such as meals, but will only pay the amount ‘above and beyond’ your normal expenses. If you normally spend $150 a week for food, but are living in a hotel and spend $300 a week on food since you do not have a kitchen to cook in, then the insurance company will reimburse you $150, not $300.

With no place to live, policyholders often turn to a hotel for temporary accommodation because they cannot commit to a 12 month lease required to rent an apartment. Unfortunately, ALE allowances can run out long before the policyholder is able to move back into their home.

There is a solution... a temporary living arrangement that is not quite a hotel or a rented apartment. Rather, it is a hybrid of the two that has become increasingly popular: a temporary furnished residence.

ALE allowances go much farther in a serviced apartment than a traditional hotel. Fully equipped kitchens save costly restaurant bills, stays of more than 30 nights are always tax exempt and the typical in-suite laundry are just a few of the many cost saving benefits.

Having lost their home, even temporarily, a family can get to feeling displaced. A furnished residence offers all the comforts of home, for less than the cost of a hotel. In some cases, the family may even be able to remain in their neighbourhood. This sense of familiarity can be a great comfort and convenience. Children can easily attend school and parents can continue their same commute each day.

Finding a “home away from home” wherever you need it, is easy.

Simply visit the CHPA's membership directory for a complete list of all members in your desired area.

CHPA 2015 Annual Conference Recap

Posted by: Jennifer Miller on Wednesday, March 18, 2015 at 12:00:00 pm

The 2015 CHPA Annual Conference was a record-breaking year! Over 230 companies were in attendance, representing 78% of the membership. Members from eight different countries came together to support the industry and each other. CHPA 2015 was designed to give each attendee countless opportunities to network and strengthen relationships with other industry professionals.

On the 2015 CHPA Annual Conference Survey, 85% of the respondents ranked Networking Opportunities as the most important reason for attending the conference. In just 2 1/2 days, CHPA 2015 offered: 

  • 7 scheduled networking events
  • 15 Informational Sessions
  • 3 Keynotes that challenge your leadership within and beyond your company
  • 10 CEU credits for CCHPs
  • 9 CEU credits for CRPs




While the 2015 CHPA Annual Conference was focused on educational content and networking opportunities, the CHPA Industry Event Task Force was able to plan a great closing event. The 2015 Closing Party was the CHPA Biker Bash! The Biker bash included:

  • Harley Davidson Photo-Op
  • Rock Band
  • Airbrush Tattoo Artist
  • Biker Bash Costume Contest
  • Bandanas
  • Sunglasses

CHPA has AMAZING members that are not afraid of having a little fun! Below are some of my favorite photos from the event, along with Paul Bates - our Biker Bash costume winner!






I hope to see ya'll next year at CHPA 2016 in Fort Worth, Texas!



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