Canadian Advisory Group
The Canadian Advisory Group leads initiatives on behalf of CHPA's Canadian members.
Terry Rodgers,CCHP, HighStreet Accommodations, Canadian Advisory Group Managing Director
CHPA would like to thank Terry Rodgers, CCHP of HighStreet Accommodations Ltd. and congratulate her as she continues her role as Canadian Advisory Group's Managing Director. Terry owned and/or managed several different retail businesses before she started her first corporate housing company. In the early 1980s, she was the General Sales Manager for GranTree Furniture Rental in Vancouver; when Vancouver won the bid to host Expo ’86, Terry’s employer wasn’t interested in the idea of corporate housing, so she branched out on her own in 1985.
In the summer of 1984, GranTree told her that she was not to pursue any Expo ’86 business. As a result, Terry and a partner incorporated Executive Accommodations in early 1985 and began setting up furnished rentals for a number of clients, including the contractors and engineering companies that built the original SkyTrain line. By midsummer in 1985, Terry couldn’t keep up with Executive Accommodations and GranTree, and so resigned from GranTree to pursue the nascent corporate housing industry in Vancouver. By the end of 1985, Executive Accommodations was GranTree’s biggest furniture rental customer in Vancouver.
In that sense, Terry has been involved in the corporate housing industry since 1985. She has seen the industry grow and change in amazing ways over the last 30+ years, and believes that the greatest change has yet to come. Terry believes that the corporate housing industry needs to become what is known as a “self-regulating organization,” similar to others such as the American Automobile Association and the real estate industry. This is not so much a change as it is a shift in direction towards greater, more widespread recognition of corporate housing as an industry. Terry believes the industry should be supporting, developing and publishing industry standards and finding ways to support corporate housing providers in adopting and subscribing to a set of industry standards such as those developed by the Association of Serviced Apartment Providers (ASAP).
Terry first joined CHPA in 2006-2007. She has always been interested in meeting industry counterparts. She especially wanted to learn more about how corporate housing was developing in other areas because it sometimes seemed difficult to explain internal industry differences among various providers to inquiring parties. She noticed that there seemed to be a number of different business models but not a lot of communication about the differences. She wanted to build stronger relationships across these differences to benefit HighStreet’s ability to deliver great service as a regional provider. As a result of CHPA membership, Terry has met some of the most innovative movers and shakers in the industry. She notes it has been truly inspirational to get to know so many people and have the opportunity to share ideas and learn best practices from people who have been doing the work to build their businesses and the corporate housing industry.
Since joining CHPA, HighStreet has won the following awards:
- Oakwood Worldwide Accredited Provider of the Year 2008
- Oakwood Worldwide 2012 Spirit of Partnership Award
- Oakwood Worldwide Supplier of the Year – Volume 2013
- Oakwood Worldwide Supplier of the Year – Service 2014
Michelle White,CCHP, Today Living Group, Canadian Advisory Group
Michelle White is a member of the Canadian Advisory Committee for CHPA. She has served on the Canadian board for seven years including five years as President. Michelle has spoken at conferences such as CERC, CHPA, and the Toronto Condo Show. Recently, she appeared on the Real Estate talk show in numerous episodes and was featured as an industry expert on all TV episodes of the MONDO CONDO show. Michelle has also been published in the Canadian Real Estate magazine.
Michelle has 28 years of experience in the condominium/hospitality sectors. She started 15 years ago working with Del Condominium Rentals Inc during which time she also created and founded Delsuites Inc. She then launched Today Living Group Inc (TLG) which services clients across Canada and the US in Corporate housing, relocation sectors and property management. TLG specializes in creating solutions, simplifying, streamlining processes and providing "local one point of contact" for all clients. Attention to detail and a proactive approach are what makes TLG so successful.
Canadian-Specific Initiatives & Resources
CHPA members include corporate housing providers around the world. As the voice of the corporate housing/executive suites industry in Canada, CHPA’s Canadian members offer educational, informational and networking opportunities to corporate housing providers across the country.
The Canadian members of CHPA provide companies with insight and resources to stay competitive in a continually evolving industry in Canada. Current initiatives focus on achieving the following strategic goals:
- Membership Development – increasing the number of Canadian member companies in CHPA.
- Member Engagement – facilitating educational and informational meetings across Canada.
- Industry Awareness – increasing awareness of the industry in Canada and communicating to key target audiences.
To get more involved in Canadian-specific initiatives, please contact Terry Rodgers.
Find out more about the industry through these Canadian industry statistics.
As the industry continues to get increased attention, CHPA and members are working together to support pending regulations and legislation. Below are updates on current legislative initiatives across Canada. Is there an issue in your area that you would like to bring attention to? Email Terry Rodgers.
*Updated July 24* British Columbia: Section 7.1 of the Strata Property Regulation, B.C. Reg 43/2000 has been repealed and substituted with the following:
7.1 (1) For the purposes of section 132 of the Act, the maximum amount that a strata corporation may set out in its bylaws as a fine for the contravention of a bylaw or rule is,
(a) if not otherwise specified in this subsection,
(i) $200 for each contravention of a bylaw, and
(ii) $50 for each contravention of a rule,
(b) in the case of a bylaw that prohibits or limits rental of a residential strata lot,$500 for each contravention of the bylaw, and
(c) in the case of a bylaw that prohibits or limits use of all or part of a residential strata lot for remuneration as vacation, travel or temporary
accommodation,$1 000 for each contravention of the bylaw.
(2) For the purposes of section 132 of the Act, the maximum frequency that a strata corporation may set out in its bylaws for the imposition of a
fine for a continuing contravention of a bylaw or rule is
(a) every 7 days, and
(b) in the case of a bylaw described in subsection (1) (c), daily.
Vancouver: Vancouver‘s short-term rental program is planned to launch April 19, after Council enacts new bylaws. Starting on Thursday, April 19, owners and renters will be able to apply for a new business license for their principal residence through an easy online process. In summary this program clearly states that corporate housing operators cannot rent for less than 30 days, anything less is a short-term rental. Short-term rentals can only operate in primary residences where the owner or tenant live for at least 180 days of each year. Enforcement fines will be $1000. Read more.
Mississauga - The City of Mississauga recently announced that a staff report presented to the Planning and Development Committee “recommends amendments to the zoning bylaw to regulate short-term accommodations (STAs) in the City.” In short, the recommendations include allowing STAs in all dwelling types that function as primary residences (meaning all home types, including condos that do not explicitly forbid short-term rentals), albeit subject to conditions. Read the full alert.
*UPDATED January 23* Toronto – Member companies operating in the Toronto area have been diligently working the past few months to give corporate housing a voice as the city looks to regulate short-term housing. CHPA leaders and the Canadian Advisory Group took part in meetings with the city and provided documentation supporting and differentiating the industry. The city just released an updated report on a short-term rental tax and is holding a public meeting on this topic January 24.:
January 24, 2018, Committee Room 1, City Hall
Meeting starts at 9:30am
- Agenda item EX30.4
- Report: Implementation of Municipal Accommodation Tax (Hotel and Short-Term Rental Tax)
- Attachment 1 - Administrative Design Features for the Municipal Accommodation Tax (MAT)
- Attachment 2 - Key Terms of Collection Agreement Between the City of Toronto and Greater Toronto Hotel Association
- Attachment 3 - Key Terms of Collection Agreement Between the City of Toronto and Short-Term Rental Company
You can share your views on the reports with the Committees in writing or in person on January 24. To provide input at Executive Committee, contact email@example.com. You can find more information about how to do this here.
Vancouver – Led by Managing Director Terry Rodgers, CCHP, the Canadian Advisory Group commissioned legal research and sample bylaws from Blake, Cassels & Graydon LLP. Eleni Kassaris, partner at Blake, presented this information and the legal issues for members via webinar, available in the member toolkit below.