Published on Wednesday, July 1st, 2020 by

SilverDoor shares updated COVID-19 guidelines for the corporate housing sector

To help the corporate housing sector respond effectively in the wake of the COVID-19 pandemic, SilverDoor has formally endorsed an updated set of guidelines for accommodation operators, is asking all its partners to run full COVID-19 risk assessments, and urging them to gain accreditation with an appropriate body.

Prior to the pandemic, SilverDoor was working closely with leading health and safety accreditation bodies to better inform health and safety policies in the serviced accommodation sector. In light of the COVID-19 threat, many have formulated modified safety policies specifically designed to minimise the risk COVID-19 presents to guests within serviced accommodation

As global lockdown measures gradually ease, and travellers begin to book again, the serviced accommodation sector can offer safety, hygiene and privacy; priorities that business travellers are more mindful of than ever before. While the accommodation sector is already taking steps to address these concerns, ensuring that demonstrable hygiene and safety measures are in place will continue to be vital in ensuring corporate housing remains the most viable accommodation option for business travellers.

Alex Neale, Group Head of Partner Relationships gave more detail on the updated advice:

“Driving consistently rigorous standards of safety across our entire global portfolio has always been a priority for SilverDoor and, in light of the pandemic, this push for clear and demonstrable safety and hygiene practices is all the more pressing.

“We believe formal accreditation offers the most comprehensive indicator that properties are in full compliance with the latest safety measures, improving safety, consumer confidence and booking prospects.”

The updated guidelines could not be timelier, with SilverDoor reporting a steady increase in corporate housing bookings and hopeful of an upward trajectory of business travel throughout the summer months.

By endorsing and sharing this safety and risk assessment review process to all its partners, SilverDoor will help bring clarity for any operator who may be seeking industry-specific guidance and best practice as they begin to reopen.

SilverDoor Group CEO, Stuart Winstone, said of the initiative:

“Traveller safety has always been at the core of our business, but now more than ever, it’s vital that we proactively continue to build client and guest confidence. By championing an enhanced level of hygiene and cleanliness protocols, we believe it will further position the corporate housing sector as best possible choice of accommodation in the COVID-19 recovery period.

“Serviced accommodation is undoubtedly the safest option for business travellers at this time, and by continuing to clearly demonstrate that we offer living environments that adhere to the most rigorous standards of safety and hygiene, we can reassure clients that when they need to travel, they can do so as safely as possible.”


About SilverDoor Apartments

SilverDoor Apartments is the world’s most trusted provider of serviced accommodation for business travel.

We bring together an inventory from over 1,500 property operators into one easy to manage relationship.

Our team of experts source accommodation exclusively for corporate clients and utilise their wealth of experience to find the most suitable options and secure the best rates. Our industry-leading technology perfectly supports our unparalleled service model.