Synergy Global Housing Completes Successful Migration to CodeOne Marking Pivotal Step Toward Industry-wide Real-Time Booking

Unparalleled Data Security, API Connectivity & Instant Inventory Access Highlight the Newly Revamped Tech-Stack

Published on Tuesday, May 16th, 2023 by Robin Spindel

San Ramon, CA, May 16, 2023 — Synergy Global Housing (Synergy), a leader in serviced accommodation program management, announced the successful global migration to the reservation management (RMS) and property management system (PMS) CodeOne, the flagship cloud-based corporate housing software from corporate housing technology leader, Coded. The transition marks a significant milestone as it will underpin how guests, clients and partners interact with the company and pave the way for real-time booking of furnished apartments globally and other critical advancements in the corporate housing industry.

“The move to CodeOne is one of the most significant achievements in our company’s history,” said Debra Christopher, President. “CodeOne will add speed, scale and security to almost every aspect of our service and product delivery. Add in real-time bookable apartments from both Synergy and its global supply chain partners, and CodeOne becomes the foundational tech stack clients need to serve today’s modern business travel programs.”

From quoting properties to managing reservations to billing clients, Synergy’s new RMS and PMS will handle every operational and service-oriented task associated with running the day-to-day business. The new software tracks and reports on each traveler touch point noted within the guest journey, which will drive greater efficiency, improve guest service and provide better insight into trends and behaviors.

The move to CodeOne will also deliver unprecedented data protection through server-level encryption and the full suite of privacy tools from Microsoft Azure, one of the world’s leading cloud-computing platforms.

“CodeOne will be the core, central component of Synergy’s technology solution moving forward,” said Lance Bradwell, Head of Information Technology. “We are very optimistic about CodeOne’s capability to instantly connect regional and global serviced accommodation supply with client demand while increasing auditing and reporting capabilities. From these enhancements, we plan to leverage available efficiencies of scale to better serve our clients and partners.”

Key CodeOne benefits:

  • Real-time booking capability
  • Rapid data transfer with API integrations
  • Increased data security through Microsoft Azure and encryption
  • Robust data transparency
  • Quicker and more efficient auditing capabilities
  • Enhanced reporting capability
  • Interoperability
  • A scalable solution for regional corporate housing companies

“We’re very excited to see how CodeOne revolutionizes the way we serve our stakeholders,” said Christopher.

About Synergy Global Housing

Founded in 1999, Synergy is an international serviced accommodation provider headquartered in San Ramon, CA, delivering a superior hospitality-driven extended-stay experience to the business travel and mobility industries. Providing best-in-class housing and services in over 2,000 cities in more than 85 countries, the company has offices in China, Singapore, India, England, Ireland and multiple locations throughout the United States.

Recognized globally, Synergy’s recent awards include the 2023 and 2021 Company of The Year from the Corporate Housing Provider’s Association (CHPA), 2022 Operations Team of the Year from the Business Travel People Awards; 2022 and 2020 Serviced Apartment Provider of the Year Regional/Global from Relocate Magazine; 2021 Corporate Housing Provider of the Year from the Forum for Expatriate Management (FEM) U.S. and EMEA regions; and the 2020 Corporate Business of the Year from the Association of Services Apartment Providers (ASAP).

Synergy is a member of The Ascott Limited (Ascott), a leading international lodging owner-operator based in Singapore. Spanning more than 220 cities in over 40 countries, Ascott’s serviced residence and hotel brands include Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Préférence, Fox, Harris, POP!, Vertu and Yello. Ascott is a wholly-owned subsidiary of CapitaLand Investment Limited (CLI), one of Asia’s largest diversified real estate groups headquartered and listed in Singapore and Malaysia. Today, Ascott boasts over 30 years of industry track record and award-winning brands that enjoy recognition worldwide.