The winners of the 2026 Serviced Apartment Awards have been unveiled at the Hilton London Bankside.
Hosted by theatre, film and TV actress Shelley Conn alongside SAN editor Eloise Hanson, more than 250 international guests attended the gala dinner and ceremony.
Of the 20 awards, 15 were judged independently by a panel of industry experts, and four were voted for by readers of SAN. One award for Outstanding Achievement was decided by the SAN team.
The shortlists and winners are:
Best property 1 to 20 units
- 15 Basil Street
- Base Aparthotel Lausanne
- Feel Porto Clerigos Charm Flats by Feel Group
- Grafton Street Studios by City Break Apartments
- Moment George IV Bridge
- The Old Lyric Hall – St David Aparthotels
- The Residence @ King’s Cross
- Winner: The Carlyle by Nestor
Best property 21 to 70 units
- Base Aparthotel Geneva
- Base Aparthotel Nyon
- Holyrood Aparthotel
- Monarch House Serviced Apartments
- Native by Numa Glasgow
- Native by Numa The Marlo
- Winner: Three Point by Cityus
Best property 71+ units
- Capri by Fraser, Berlin
- Native by Numa Bankside
- Native by Numa Kings Wardrobe
- PREMIER SUITES Edinburgh Fountain Court
- Teatro Luxury Apartments Firenze by Starhotels Collezione
- Wilde Cambridge, City Centre
- Winner: Tower Suites by Blue Orchid Hospitality
Best operator 1 to 50 units
- Beyond Apartments & Aparthotels
- Hodo Stays
- Moment Stays
- The Arc Collection
- The Hamlet
- Week2Week Serviced Apartments
- Winner: Monarch House Serviced Apartments
Best operator 51 to 200 units
- Destiny Scotland Apartments
- Hybrid Resi
- Mansley Serviced Apartments
- STAY Camden
- The Gresham Aparthotel
- The Residence
- Winner: Supercity Aparthotels
Best operator 201+ units
- Adina Apartments
- Blue Orchid Hospitality
- City Pop
- Cityus
- Frasers Hospitality
- Urban Rest
- Viridian Apartments
- Winner: Staycity Group
Best interior design
- A by Adina Vienna
- Base Geneva
- Bob W Kamppi
- Citadines Canal Amsterdam
- Teatro Luxury Apartments Firenze by Starhotels Collezione
- The Architect by Corporate Housing Factory
- Winner: Claridge House by SLO
Best architecture/exterior design
- Base Geneva
- Winner: The July Victoria
Best in-room supplier
- ADA Cosmetics
- Silentnight
- Winner: Hostify
Best use of social media
- Base Aparthotels
- Maison Privée
- Monarch House Serviced Apartments
- RelocateU
- Section L
- The Residence
- Winner: Roomzzz
Best marketing/branding campaign
- Base Aparthotels – Rebrand
- Checkin Apartments – Every Step of the Stay
- Cheval Collection – Launch of Cheval DISCOVERY
- Monarch House Serviced Apartments – Market repositioning
- Section L – From a Booking Website to a Belonging Engine
- SilverDoor – Your World Handled with Care Christmas Campaign
- Winner: PREMIER SUITES – Your Time Unrushed
Best flex rental operator
- Landing
- Monarch House Serviced Apartments
- Sentral
- Urban Rest
- Winner: City Pop
Innovative use of technology
- Athena by OWL
- D3x
- Maic
- Mews
- PriceLabs
- res:harmonics from Software Answers
- Winner: AltoVita
Best travel and accommodation partner
- Checkin Apartments
- RelocateU
- ReloQuest
- RMC
- YOSAA
- Winner: AltoVita
ESG award – operator or property
- Claridge House by SLO
- Bob W
- Frasers Hospitality EMEA
- The Residence
- Winner: The July
ESG award – supplier or service provider
- Clean the World
- Hostify
- Winner: RelocateU
Rising Star
- Anna Andreu, sales manager, The Gate London City
- Sukh Dhaliwal, cluster director of sales and marketing, Monarch House
- Dominique Haines, sales and operations manager, The Gresham Aparthotel
- Nick Hardy, hotel manager, Roomzzz York
- Nikki Keel, head of commercial, Viridian Apartments
- Laurence Malyon, founder, Malyon Group
- Luba Prodanova, founder, Dream Host UK
- Winner: Ilaria Rossi, operations manager, PREMIER SUITES Edinburgh Fountain Court
Team of the Year
- Base Aparthotels
- Blue Orchid Hospitality
- City Pop
- D’montrio Aparthotels
- Frasers Hospitality – EMEA commercial team
- Hybrid Resi
- Moment Stays
- Monarch House
- TFE Hotels
- The Residence
- Winner: Situ – Guest Care Team
Industry Inspiration
- Lee Curtis, CEO, Reside
- Nicolas Montagner, CEO, Coucou&Co
- Winner: Tony Matharu, founder, Integrity International Group
Outstanding Achievement
- Winner: Stephen Hanton
Thank you to our headline sponsor City Pop; silver sponsor Adina, bronze sponsors Staycity, YOSAA, Frasers Hospitality, Silent Night, The Residence, Hybrid Resi, The Gate London City, Software Answers; innovation partner Mews; premier stay partner Base Aparthotels; charity partner Room to Reward; and supporting partners ASAP and CHPA.
Every year, SAN publishes a judges’ report which includes feedback on all shortlists and winners. Please use this as a handy resource for refining future entries. It can be read in full here.
To discover more about the 2027 Serviced Apartment Awards, please contact Katie Houghton, VP commercial sales for SAN, for further details.


















