Alert: Misrepresentation and Deception of CHPA Name

CHPA takes its mission to help members succeed seriously. CHPA monitors and reports on deceptive solicitation impacting the association and its members. Below you will find more information on issues we’ve been made aware of. If you encounter deceptive solicitations or anyone using CHPA’s name in solicitations, please let us know by contacting info@chpaonline.org so we can alert members.


ALERT: Misrepresentation of CHPA name in solicitations regarding membership/attendee lists

OCTOBER 22, 2020 – Emails have been brought to our attention offering CHPA exhibitors and members the opportunity to purchase attendee lists and or membership lists. Please disregard these messages as they are not official communications. CHPA will never contact you to sell a list. If you encounter anyone using CHPA’s name in solicitations, please let us know by contacting info@chpaonline.org so we can alert members.


ALERT:  Corporate Housing Company Identity Theft

November 25, 2019: CHPA has been made aware of a serious issue impacting several member companies in recent days.

An individual has been submitting applications and securing inventory from coast to coast using other corporate housing providers’ names, their Dun & Bradstreet numbers and business credentials. This person claims that his company is a DBA of these legitimate corporate housing companies. He then procures leases (including, in one case, attempting to lease 50 apartments at once), and lists them on online platforms.

The individual is using a number of company names and aliases while securing leases; several member companies have been impacted by these actions.

As this industry continues to grow, please ensure that your company is doing due diligence when entering into business arrangements with other corporate housing companies. If you believe your organization has been impacted, we encourage you to submit this information to local authorities.


ALERT: Misrepresentation of CHPA name in solicitations regarding Annual Conference lodging

October 23, 2018–Emails have been brought to our attention from a third party company offering hotel options for the CHPA Annual Conference in Puerto Rico. CHPA does not work with a third party company to handle reservations. You should never receive a direct solicitation from anyone asking you to make or change a hotel reservation. The most secure way to book your room is through the hotel’s secure reservations website, found here. Should you receive a phone call asking you to book a room for this event, do not provide sensitive information to these callers. If you have provided financial information to anyone who has offered to book hotel rooms on your behalf, you should contact your financial institution immediately and dispute the charges.


ALERT: TransferBigFiles.com Fake Attachments
September 5, 2018– Emails have been brought to our attention appearing to originate from CHPA and/or Mary Ann Passi via a service called TransferBigFiles.com. These messages and attachments are not official communications, and this file transfer service is not legitimate. Please do not open any unsolicited files without verifying authenticity.


ALERT: Misrepresentation of CHPA name in solicitations regarding membership/attendee lists
JULY 6, 2018– Emails have been brought to our attention offering CHPA exhibitors and members the opportunity to purchase attendee lists and or membership lists. Please disregard these messages as they are not official communications. CHPA will never contact you to sell a list. If you encounter anyone using CHPA’s name in solicitations, please let us know by contacting info@chpaonline.org so we can alert members.


ALERT: Virus being sent under CHPA name
JANUARY 23, 2018 – Emails have been brought to our attention that contain suspicious attachments. These attachments are a virus and these communications are not coming from CHPA, but an outside source misrepresenting our name. If you receive any of these messages you should disregard them and do NOT open the attachments. If you have already opened, please inform your IT department immediately, and block any emails coming from @onlor.net.


 

ALERT: Misrepresentation of CHPA name in solicitations regarding membership/attendee lists
JANUARY 17, 2018– Emails have been brought to our attention offering CHPA exhibitors and members the opportunity to purchase attendee lists for conference next month. Please disregard these messages as they are not official communications. CHPA will never contact you to sell a list. If you encounter anyone using CHPA’s name in solicitations, please let us know by contacting info@chpaonline.org so we can alert members.


 

Alert: Misrepresentation and Deception of CHPA Name/Logo on Craigslist
OCTOBER 30, 2017–Over the past few weeks, CHPA has received multiple notices regarding someone reaching out to individuals, apartment owners and corporate relocation professionals on Craigslist and other listing sites representing himself as CHPA. This individual uses multiple names, various email accounts that include the letters CHPA, says he is with CHPA, uses the logo, and also sometimes includes CHPA’s mailing address as his contact information.

CHPA is doing everything it can to prevent this misrepresentation of its name and likeness, including pursuing legal action, so that our valued industry partners and clients can safeguard themselves against fraud. In the meantime, we encourage you to approach any such solicitation cautiously.

Should you receive an inquiry from anyone who says they are with the Corporate Housing Providers Association, please contact CHPA CEO Mary Ann Passi at map@chpaonline.org so that appropriate action can be taken.

Official communications from CHPA team members are always sent from e-mail addresses ending with @chpaonline.org, or from our e-newsletter provider, Multibriefs/Multiview. If you have questions regarding the authenticity of a communication from CHPA, please do not hesitate to contact us at membership@chpaonline.org.

Thank you for your ongoing support of CHPA and for helping us ensure the CHPA name and likeness are well-represented throughout the industry.