The COVID-19 pandemic quickly destabilized all the processes and procedures we know and rely on. Where do we go from here? What will this mean for business travel?

In this 20-minute podcast, you will hear:

  • Futurist Brian David Johnson discuss the COVID-19 pandemic
  • Clive Wratten, CEO of the Business Travel Association, discuss how this has impacted the travel industry, and how the industry’s adjusting to the new normal
  • Three things you can do to now to equip your company to be more resilient in the face of this crisis

Listen Now

Click here to download the full transcript


Key Takeaways 


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Take Action: 3 Things To Do

  1. Be Cautious
    • As you think about the future of your business, be cautious. Go slow. We don’t have all the facts yet, so it’s premature to make big predictions about what our new normal will look like.

  1. Listen
    • There’s a temptation to say, “I know what I’ve got to do, I’ve got to move on!” and not stop and listen. Communities are making a comeback; take their input and listen to their advice.

  2. Remember.
    • Human beings are incredibly adaptive and resilient. We’ve lived through disruptions before. Our economies and our businesses will get through this.


Additional Links and Resources

Stump the Futurist/Contact Us

Questions, concerns or comments on the Navigating the Noise podcast or trends impacting our industry? We want to hear from you! Contact us with your questions so we can address them in upcoming Navigating the Noise materials.