Los Angeles, November 13, 2012 – Oakwood Worldwide was honored for outstanding performance at Cartus Corporation’s 2012 Global Network Conference held October 7-9 in Washington, D.C. Cartus Global Network is Cartus’ industry-leading worldwide service provider network. Each year, Cartus recognizes the companies and individuals in the Network who have provided extraordinary service to its customers and clients worldwide.
Oakwood Worldwide was awarded the Global Network Gold Commitment to Excellence Award for its exceptional service results. This award recognizes a supplier’s measurable commitment to excellence and is presented to Global Network service providers who have distinguished themselves by achieving critical performance metrics.
“Service providers such as Oakwood routinely go above and beyond for our customers and our company, while at the same time demonstrating unparalleled dedication and performance,” said Traci Morris, Cartus executive vice president, global operations and supply chain management. “As a vital extension of the Cartus team, our Global Network providers help minimize the stress that our customers feel when they are faced with important life decisions such as relocating. This award acknowledges the superior quality and professionalism that we have come to value from our service providers.”
In addition to the Gold Commitment to Excellence award Oakwood was also presented with a Silver Supplier Innovation Award. This award is presented to suppliers whose application submission demonstrated either significant cost savings and/or increases in service results to Cartus clients or customers. Oakwood’s innovation was the expansion of the global supply chain for Cartus and included a stronger, more flexible infrastructure for temporary housing in Latin America – one of Cartus’ largest emerging markets. This is in addition to the more than 200 suppliers added to their networks across Europe, Middle East, Africa and Canada over the past year.
Oakwood was also one of five companies in the ‘home related category’ nominated for the Cartus Masters Cup, which is presented annually to the top-performing network service provider in each category who achieved exceptional quality standards and demonstrated outstanding performance. These providers must be recognized as Platinum or Gold Commitment to Excellence award winners by achieving the highest levels of customer service and overall satisfaction service results. They must have also demonstrated collaboration and partnership in developing strategies that provide Cartus’ customers with cost effective approaches and innovative solutions.
“An invitation to join Cartus’ Global Network is a high honor because the program’s criteria and performance standards are so rigorous,” said Shane Burlinson global account executive, Oakwood Worldwide. “We fully endorse Cartus’ dedication to providing high-quality service and are grateful to have received this prestigious designation, which further enhances our commitment to world-class service.”
Cartus provides trusted guidance to organizations of all types and sizes that require global relocation solutions. In 2011, Cartus served over 70 percent of the Fortune 50. We provide service in more than 165 countries, applying our more than half century of experience to help our clients with their mobility, outsourcing, consulting, and language and intercultural training needs. Cartus is part of Realogy Corporation—a global provider of real estate and relocation services.
About Oakwood Worldwide
Oakwood Worldwide®, based in Los Angeles, Calif., is the leading provider of corporate housing and serviced apartment solutions through its two well-known brands, Oakwood® and ExecuStay®. Both brands provide move-in-ready furnished housing designed to meet the needs of business travelers on long- and short-term assignments. Oakwood® has access to the largest selection of housing options and a presence in all 50 United States and more than 55 countries. ExecuStay is the preferred corporate housing partner of Marriott® International and is the only corporate housing brand where guests can earn Marriott Rewards® points for stays at any ExecuStay location in the U.S.For more information, please visit www.oakwood.com and www.execustay.com.